![]() * If your problem is not solved, you could reply to the post again and we would continue to provide technical support for you. ![]() Mosken - MSFT | Microsoft Community Support Specialist * Beware of scammers posting fake support numbers here. Please feel free to let me know how it goes, and I will do my best to help you. If the above solutions are invalid, we suggest you to seek after-sales service from the equipment manufacturer, who will give more targeted suggestions and help. "Win" logo key + "I" to open "Settings" > "Bluetooth and other devices" > "Devices" > ", then click to select your device name, delete, then try to re-add the connected device. You can follow the steps below to try removing the device and then adding the device to resolve the issue. ![]() If my understanding is wrong, please correct me in the reply. I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.Īccording to your description, I knew that your Amazon FireStick connection failed, even if you tried reinstalling the driver. Turn them all off and see if that works first, then turn them on until it stops so you. Any other browser extensions, especially security type ones, turn off. Turn off any add blockers for the Ignite page. Thanks for your post in Microsoft Community. Using Ignite TV Web Version with my Firestick on Windows 10. ![]()
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